How We Operate
Everything in writing. Nothing resting on what someone thought they heard.
We work exclusively in writing. Here is why.
THE TAX CUTTERY operates completely asynchronously. We don't do phone tag, verbal estimates, or rushed consultations. Engagement opens when you send your documents, and we respond with a concrete, written plan. When dealing with the IRS, your greatest asset is a flawless paper trail. Communicating entirely in writing isn't a limitation — it's how a serious tax practice ensures accuracy, accountability, and absolute precision on your file.
Why written is better
- A written record protects you. Every answer, every number, and every recommendation is in writing — reviewable today and five years from now. Nothing rests on what someone "thought they heard" on a quick call.
- The right person reads your whole file. Nobody is answering your question while distracted between two other calls. The practitioner who picks up your file reads your documents, your notices, and your prior years before a single word goes back to you.
- Zero phone tag. Async removes the game of scheduling, voicemails, and callbacks that wastes weeks of a typical tax engagement. You send; we read; we answer with exactly what you need to know.
- One standard of care, everywhere. Written is the only model that guarantees a client in Melbourne, Florida, and a client in Bozeman, Montana, get the exact same firm, the exact same playbook, and the exact same quality.
How an engagement actually opens
- You start. Type your question in the chat, or begin securely in Genesis. Tell us what finally had you looking — a letter, unfiled years, a bill, a plan.
- We read your file. The person who picks it up reads your documents, your notices, and pulls your prior-year transcripts from the IRS so we know where you actually stand.
- We answer in writing. You get a written plan and a fee — what we'll do, what it costs, how long it takes. No surprises, no verbal estimates that drift.
- Engagement opens. You approve in writing. Work begins.
- The work happens. Returns prepared, letters answered, transcripts reconciled — all against your file.
- Delivery in writing. You receive the finished work and a plain-English summary of what we did and what happens next.
About the video on this site
The short videos across this site are digitally presented from Paul's likeness — every word is his, and the presentation is produced digitally. We tell you because that is how this firm works: everything checkable, nothing passed off.
Start now
The fastest way in is the chat below — type your question, or tap the mic and just say it. If you'd rather begin with documents, use Genesis. Either way, we read it and we write back.
Where to go next
One standard of care, every desk
Every stamp is a real desk — see the whole map.
No Menus. Just Answers.
Type your question, or tap the mic and just say it — I'm on around the clock and I never put you on hold. The more you tell me, the faster I get you a real answer. No forms to wrestle, no phone tag.
The fastest way to reach us is the chat above.
This form is for prospective clients only. No solicitation. Existing clients — please use the chat or call us directly.